Privacy Policy

Last updated: April 2026

1. Information We Collect

When you use Rouu, we may collect information you provide directly, such as your name, email address, phone number, company name, and payment information. We also collect usage data including pages visited, features used, and device information.

2. How We Use Your Information

We use your information to provide and improve our services, process transactions, communicate with you about your account, and send relevant product updates. We do not sell your personal information to third parties.

3. Data Storage and Security

Your data is stored securely using industry-standard encryption and security practices. We use PostgreSQL databases with regular automated backups. Access to production data is restricted and audited.

4. Third-Party Services

Rouu integrates with third-party services such as payment processors (Stripe, Square, PayPal, etc.), QuickBooks, Google Calendar, and Twilio. When you use these integrations, your data may be shared with these providers in accordance with their respective privacy policies.

5. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze usage patterns. You can manage cookie settings through your browser.

6. Your Rights

You have the right to access, update, or delete your personal information at any time. You may also request a copy of your data or opt out of marketing communications. Contact us at support@rouu.com for any privacy-related requests.

7. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the “Last updated” date.

8. Contact Us

If you have questions about this privacy policy or our data practices, please contact us at support@rouu.com.